HSEGermany, Austria and Switzerland
Beauty and lifestyle commerce
How HSE uses voice AIBeauty and lifestyle commerce
HSE handles up to 3 million customer calls each year with connected voice AI.
Up to 3 million calls each yearHSE needed to serve a very large volume of callers while preserving the product, customer, payment and recommendation context required to complete an order accurately.
The published system can manage hundreds of simultaneous calls while maintaining the information needed to complete an order.
Voice AI in practiceHSE · Up to 3 million calls each year